This review is based out of 3 purchases by me, and couple of friends at different times over the past year.
All of the purchases were for HDTVs (1 LCD Samsung, 2 Panasonic Plasma TVs).
The information that the sales person give seem to be match the online research that I have done (w.r..t which is the best TV out there and the second best TV out there)... I guess they are keeping themselves up to date with their online research as well.
The biggest reason why we all ended up purchasing at Video Only was the considerable difference in their pricing compared to BestBuy, Frys, or Ultimate Electronics.
Right at the end of the deal, they could give you more discount to make you leave unhappy... I was surprising at the price reductions that I asked couple of times whehther the pieces that they sell are new and not opened boxes/refurbished. I haven't read anywhere online that they do such stuff... so, I have to believe them :-)... and also, all of our TVs had no issues so far.
They seem very professional as they let you take your time, let you go check other store prices and come back for the same/better deal. Even their extended warranty is quite cheap ($99) but they don't sell that unless you ask for it (not sure how good it is as the sales person himself said that these TVs are high-end purchases and generally last with no problems, which is my opinion as well).
I have no experience w.r.t. their 30 day policy as I saw customers complain about this policy at least other stores (like the one in Clackamas/Seattle).
The only downside to purchasing here is that you have to extra for shipping (BestBuy does free shipping for any HDTV over $1000).
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