I wish there were a negative star option.
Please don't waste your time or money on his ""service"". Mr. Spencer had my professional DSL camera and lens for months! And when I finally paid for it and got it back, I was able to use my camera once before it broke again. (My zoom lens had gone out and needed to be repaired. He met with me, looked at it, and confidently told me he could fix the problem.)
I called and emailed many, many, many times to check on it without much success. And when I was able to actually speak to him, I was told everything from ""I'm waiting on the part"" to ""the part came but wasn't the right one"" to ""the part came but when I installed it, the problem wasn't fixed."" He never had it finished or could tell me when it would be.
After a few months of waiting and paying over $300.00, I got the camera back with his ""90 day warranty"" and had it back to him within a week. It had broken again. He kept it for another two months and gave it back to me (I didn't pay anything) and it broke within another week. He had my camera and lens a total of 3 times and it never took more than 20 pictures. I didn't bother taking it back to him again.
In a nutshell, unless you want the frustration of not having him reply to your emails or phone calls (I resorted to texting relentlessly) only to pay him for not fixing your camera problem... don't call him. It's pretty sad because we need more camera repair businesses. Sadly, I found out about his reputation after my experience with him.
Good luck!
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