This was the worse experiance to date with this pizza branch of Dominos. It certainly leaves one asking if they even train their personnel in customer service? I had ordered a medium hand tossed pizza with extra cheese. I didnt get the extra cheese, as a matter of fact I hardly got cheese at all. And to make it worse it was burnt!! I called and spoke to the manager, and she sent a replacement. And it was WORSE!!! Was this a joke? I called again, requested to speak to the manager and the employee refused. I had to insist to speak to her again, and I asked for a refund. She sent the delivery guy back to give me the refund, and I had to argue with him to get it. HE WAS REFUSING TO GIVE ME MY MONEY BACK AFTER THE MANAGER GUARANTEED HE WOULD HAVE TO!! He had a snotty little attitude when got to my door. I understand its Christmas eve and no one wants to work on the holiday. I'll give them that, however its peoples hard earned money in today's economy thats being spent. One should be able to order a pizza or anything else, without having to deal with the snotty bad attitudes, poor customer service and a little respect. After all you give them the respect and grace for working, especially on the holiday and for bringing your food, INCLUDING the tip!! NEVER AGAIN!!!
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