I will never enter another Monarch dental office again. They way they do billing is unorganized and fraudulent in my opinion. I always paid my deductible before the service rendered and they came back at me for more money. I sent letters requesting explanations and asking them to call my insurance company, but they ignored my requests and threatened collections even though I paid for my service before the time of service. Billing is a nightmare. They even billed services under my husband's name and he didn't even go there! (Fraud?)
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