I had a back-up in my basement and immediately called Roto-Rooter in Providence. Wilson and Jim arrived and went right to work. They worked very diligently to clear a blockage in my main waste water line from the house to the sewer. They isolated the blockage...and worked at it for over two hours...but to no avail. They immediately got Joe D., an engineer from Roto-Rooter involved. Wilson and Jim involved me in the whole process of discovery and resolution. These guys really know there stuff and aren't afraid to go the extra mile to try to satisfy. I would gladly call them back for the next plumbing emergency.
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