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Worst Customer Service Ever ! - Review by citysearch c | Toscana 52

Toscana 52

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Worst Customer Service Ever ! 12/29/2010

We planned a nice family evening with our newborn baby. The reservation time did not matter and we had to wait over an hour to be seated. When I asked how much longer we have to wait the hostest snapped and said I can take it up with the manager. When finally we were seated they acted annoyed because we had a baby and it was an inconvinience. The weiter could not answer questions about the dishes. The icing on the cake was when a customer threw up all over my husband's back and jacket!!! The manager was incredibly rude and told us it was not his problem. The person who threw up on my husband offered $50 toward the dry cleaning and the manager just took it and put it towards out bill. The manager never appologized and actually yelled at us ! He made us feel very uncomfortable and did not try to fix the situation! He imidiatly made the waiter bring us a check and did not even give us a chance to finish our dinner!!! It was very unpleasant and I will never set my foot back at this place again! The owner treated us as we did not matter and one less customer was not a problem for his business! more
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