had them put in a remanufactured engine into my chrysler sebring, after only 34k miles later i was driving down the highway and their engine malfunctioned cuz apparently it was a piece of trash and the whole oil filter blew off it and i was stuck up in bug rapids for 2 hours waiting for a ride. we got it towed back to accurate engines and they said it would be about a month. 4 months later is when i got my car back. they never answered our calls, when they did the guy responsible was always coincidentally out of town or on break and they always said they would give us a call back. not once did we ever receive a call from them. we called them back every week numerous times and they kept telling us that we were under warranty and that they were working on getting the car done. after 2 months of nagging they told us that the engine had been pulled from the car finally. thought progrss was being made, but then they kept saying they couldnt do anything with teh car until they gave us an estimate for the repairs, so we said ok eventhough it was supposed to be on a 100,000 mile warranty that we had to pay for and renew payment for a half year into it. they never ended up giving us a price quote until about a month and a half later after constant calling them and nagging. at that point the manager talked to my mother and yelled at her and told her that they actually werent going to cover it after telling us they would the entire past 3 and a half months and then he hung up on her. we finally went into their office and talked to "george" who honestly is a moron and he tried telling us we werent under warranty and that the engine was overheated and that they werent going to cover it because there was no oil in the engine when they pulled it. wehich we found out they had lied about and had JUST pulled the engine the week before. 3.25 months after they got it in to their shop and a whole month after they lied to us and told us they had pulled it out the first time. i tried telling him that there was no oil because the pressure in the malfunctioning engine blew the oil filter off and it all leaked out but he wouldnt listen. we finally just called our lawyer and ended up settling for a $600 bill with them for a new engine to be put in and we are never talking to them again. they are a bunch of rude, guiltless, crooks with no conscience and no hard feelings about screwing people over. og and dont believe the whole bbb thing they try to throw out. they were an A graded company by the BBB in like 08 or 09 but since then the BBB has dropped them to an F. wonder why. there review states that due to untimely repairs, and horrible customer service the F grade was awarded to them. and thats what they deserve. an F. they suck in every way possible for a garage. how can it take 4 months to get a car back to one of your customers? because they were trying to get out of having to replace the engine. just dont go thru them for your new engine. they will only lie to you and try to cheat you out of what you paid for with the extended warranty. they even tried telling us that we werent in the system under warranty. when they even sent us a bill to renew the service a half year into it for $50. oh not to mention they left my car sitting with a flat sitting on the rim for the entire 4 months it was there.
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