Let me start by saying how horrible their customer service is! I brought my 2 new kittens in that we adopted from a shelter. Our first visit was not that bad, although I did notice the horrible bedside manner Dr Gawley had. I am used to vets that seem to genuinely care about animals. She seems to dislike them in my opinion. Anyway, I recently found out that one of the kittens has tapeworms. So I called to get him some medicine. This is where my horrible experience began. Called at 8 am only to find out they didn't have my name on file- which it turned out they completely entered my name wrong, with different letters- no where near the correct spelling. Then I was told that I would receive a call from the Dr. Hours passed and no call- so at 11:30 I called back, only to be told the Dr had appts till 12 and then surgery till 3. Only then would she return calls. So I waited- 5:30 came and still no call. So I called back a third time and was told the Dr was very busy and would "get to it."
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