Saturday, 30 Oct...8:00pm. Emergency in bathroom shower in New Braunfels...broken gasket in shower fawcet, water gushing out...trouble shutting off master water junction. Contacted plumbers in New Braunfels...no good. Last resort, Roto-Rooter. In about 30 minutes, GABRIEL PALAFOS came, took the fawcet apart, replaced the slightly damaged gasket and it now works perfectly. He explained what caused it, and what to do if it happened again. Gabriel is a credit to your company...a fine young man. We're keeping his card. Our opinion of Roto-rooter is the very highest, thanks to Gabriel Palafos. If your service force has more like him, you're in wonderful shape. Thank you very much.\r
Marshall & Jeanie Pengra
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