I read these reviews myself and they seemed to have really good reviews which generally are pretty accurate. They seemed to be helpful, kind and big on customer satisfaction. However my experience....\r
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I went to their website and found that they offered a free diagnostic check, so I called up and made sure they weren't too busy for me to come down. They said "no," but they were rude and immediately hung up the phone. I should have halted there, but I have been struggling with my truck for weeks and I was frustrated, so I went to Brandon anyway. When I got there all the mechanics were sitting in the lobby on a break when I walked in they all got up and took their break in the office. I was greeted by someone, who knows his name he didn't take the time to give a good greeting, but he said he has been there for 29 years. About 45 minutes after getting there they finally took my truck to run their diagnostic. When the guy came back he called the "29 year" front office guy to the back exc
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