I think although Dr. Shulak is a really nice vet, the desk woman is a real witch and is not only rude to your face, but I had overheard her say nasty things about other clients that have called there while I was waiting. She is very short on patience and talks to you as if you're 3 years old if you dare ask a question. She really ruined my experience there, and since you have to deal with her the most, it isn't worth coming back.
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