And my loving Golden Retriever is dead.\r
I would highly recommend against doing business with this organization (esp. the Neurology department). I was referred to them by my vet, whom I trusted. On the day that my dog was admitted, I was in a poor emotional state. They asked me to sign a number of papers, including an estimate for the various costs. I was shocked at how expensive the diagnoses and possible treatments might be. The estimate was about $2400 - way too expensive for me, but my dog was worth it. The next day the Dr. called me on my cell phone and discussed the treatment with me. Another day passed and the phone calls stopped. I visited my dog and a tech gave me the status. I later found out that they were calling my home number (a phone I don't have access to during the day and rarely use). I don't know why they stopped calling my cell phone (as we had agreed that they would do). Long story short, when I visited my dog, the tech told me that the Dr. said that my dog was improving each day. However, I could see that this was not true. I challenged the tech, and she insisted. It seemd to me that she had lied. On the 3rd day I found a couple of messages on my home phone - 1st indicated improvement and a cost of $3100, the second indicated more improvement and a cost of $3600. I was tricked, I thought. I got up early and demanded that my dog be released. I had to wait another 5 hours (and another $1000) to release him. The Dr. told me that my dog would be better off at home under my care anyway. He prescribed a medication to alleviate his paralysis and another medication to treat seizures. My dog was not having seizures - the Dr. made another mistake. Now I don't blame this Dr. for my dog's death, but I do seriously question his ethics. I feel like I was swindled out of a very large sum of money while I was in an emotionally distraught state. And, I didn't realize it until it was too late. He's definitely in it for the money. I'm happy I was able to spend several happy days with my dog after the VRCC debacle. My dog was miserable in that small confined cage. What a horrible place.
more