Came home from work to a conked out furnace. Called a comfort and was told that it would cost me a $79 trip charge plus a $142 diagnostic just to find out what the problem was and then there would be additional charges on top of that if I needed repairs. After reading the reviews on this and other sites, I'm glad that I didn't fall for their classic "Bait and Switch" scam. I called another company and their charges were $95 to come out which included the diagnostic. After the serviceman figured out what was wrong with my furnace, the repair quoted was $99 for a total of $194 to fix the furnace. A comfort wanted more than that just to tell me what he problem was and then the repair would have been god knows what. \r
\r
By the way, I noticed that the owner of A Comfort responds to reviews on this website and others by giving himself 5 stars. This awkward pathetic attempt at redemption clearly shows why he has so many 1 star reviews from real customers
more