November 8, 2011\r
We had a very bad experience with Jadens Catering. We used the upper Banquet Hall for a Bridal Shower. The food was good but not great. The price's were reasonable. They had one very nice person handling everything. We had guests standing in line to order drinks while the (only) staff member was clearing off tables. While this was going on some of the food ran out so guests skipped that part of the meal and sat down to eat, while the (only) staff member did eventually replace the food, guests did not get up to get what they had missed. While the (only) staff member was cutting and serving cake for all of the guests there were only two pots of coffee (one reg. and one decaff.) and no one to serve it, so guests were serving themselves and coffee ran out very fast so the (only) staff member stopped serving cake to go make coffee and so on and so on. Some guests had cake with no coffee some had no cake waiting for server to come back after waiting for coffee to brew. Guests were even pouring their own softdrinks from lack of staff to help out. Empty plates sat on the table for a while. Very unorganized. I called the next day to express my concerns to the owner and he was so rude and defensive that he would not let me get in one sentence in without interupting me. He said that their policy was one staff member per 60 guests. He also stated that we picked one of the cheaper menu choices and what did I expect, him to have three staff members for that. I could go on and on about how very rude this owner was but I would just like to express how bad our experience was and how very, very little they cared. I would never use Jadens Catering ever again.
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