I could not be happier with my experience at Madeleine's Daughter. I had first contacted them to see if they had a dress was interested in trying on in stock. They did, and were able to get me in right away. The sales consultant had the dress ready when I arrived and pulled a few more to try after hearing my budget and what I was looking for. I never felt pressured at any point to try anything I didn't care for or to order a dress that day. I didn't buy shoes or accessories here and was never approached to do so. I bought my shoes elsewhere, and the shop offered to dye them for me.
When I decided to order, she measured me and we looked at a chart together to decide what size to order. When I ordered the dress, my wedding was still over a year away, but I soon learned that I would have to move a few months after ordering it. As soon as my dress arrived, everyone at Madeleine's Daughter worked to make sure my dress would be ready 10 months before I had originally needed it. It needed to be taken in a little and I had the train removed. They even gave me a slight price break on the alterations since my dress was simple. My dress was ready within weeks of it arriving and the work was beautiful. Once I got it home I realized that it had been snagged slightly by the bag zipper. They told me to bring it in and it was fixed immediately.
I had such a wonderful experience at Madeleine's Daughter. They made what could have been a very stressful situation very easy. Customer service and competence are hard to come by nowadays, but this place excels at both. I do not ever write reviews, but I felled propelled to praise them. I would encourage anyone to use them.
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