I have always used Cakes by Darcy for birthday cakes and have paid a pretty penny for them too. I called them to inquire about a cupcake order on a Wed and needed them for Sat. They were going to charge me over $100 for 3 dz cupcakes. They told me that they needed my credit card info to secure the date and that I had to pay a non-refundable deposit. I was not sure if I wanted to pay that much money so I gave her my cc# and told her ""if I want to secure this order I will call you back."" I did not make an ""official order"" and only talked vaguely about a design. In the end I did not want to pay that much money and did not call back to place my order. Today, 2 days later, they called me wondering what my deal was. I told her that I chose not to go with them and the girl on the phone was furious! She was so rude and told me that they were already made. What?! How could you fulfill a cupcake order without an actual order or design details/colors? She said they just were not decorated yet. Well, that's a dumb way to run a business if you ask me. That's their fault for ASSUMING that I wanted those cupcakes. Remember, I never actually placed an order. I was only inquiring and out of convenience gave her my cc# in case I did choose to go with them. They charged me for those cupcakes and I am having to dispute this with American Express. They charged me for product that I did not receive or want. If you are reading this please think twice before using them. You will be disappointed. There are much better bakers in this area than Cakes by Darcy. I chose Rhodes Bakery and there is also another place recommended to me, The Cake Shoppe. Good luck. NO MORE CAKES BY DARCY!
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