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Stay Away - Bad Customer Service - Review by citysearch c | Eyetopia Eyecare

Eyetopia Eyecare

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Stay Away - Bad Customer Service 11/4/2010

After taking my whole family (4 kids) and referring friends, one of my step kids glasses were blurry for her. Her mother dropped in to make sure the prescription was correct. They double checked & referred her to a specialist. I later I found they billed me a co pay for the visit. After disputing it because a) I didn't take her or agree to charge, b) it was just a check to make sure the prescription was correct and c) it was not correct and they cost us hundreds for new glasses...they sued me for the $60 co pay and cost me $700 in court because I was too sick to show. We went to my specialist, and were told her prescription was too strong...it was incorrect. So we had to pay for new glasses again. Their staff were IMPOSSIBLE to work with and rude. Pay it or we will sue you. Who sues their customers for $60 with a legitimate dispute? What an awful experience there. more
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