Of all my agents from California, Florida, Pennsylvania and Ohio, Stephen Kent has assisted me with more troubling claims and less hassle. From a stolen class ring, to a hail-damaged roof, to a tree falling on the house, to a few fender benders ....he made life a lot easier. \r
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He has helped my wife and daughter when I was travelling and not available for them. He even assisted my daughter when she was new to Atlanta and unable to locate a trustworthy agent or repair shop. \r
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He was always available to speak directly with me when I called his office. If not then, he would even return my calls after hours, or on weekends. It didn't matter where I was physically at the time.\r
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I have referred him to my elderly neighbors, my daughter's friends, and my own professional associates. In every case, they have thanked me for the wonderful assistance they have received directly, or from his very experienced staff. \r
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And I just expected them to be thanking me for saving them on their previous premiums or replacing an agent that was never in their office. \r
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