I was recently a bridesmaid at my brother's wedding and we got the dresses from Ana's bridal. Purchasing the dresses went fine but the alterations were a nightmare! I'm from PA so was only in RI a couple times to get the alterations. When I first got the dress I wanted to cry because there was a huge bump in the back of the dress where the zipper came up. I went to Ana's and they had me try on the dress and said that I just needed to wear the dress with a bra and the bump would go away.
A month later I came back in for another fitting for the hem with the strapless bra on and the problem was no better. They said they had to take it out in the hips and then it would be fine.
Well for the final dress fitting not only did they take out the hips but they took in the bust area which did NOT need to be taken in. I am a natural C cup and was spilling out of the dress after those alterations and the damn bump was still there! Not to mentioned that they did the alterations in RED THREAD on a PALE YELLOW dress!
The wedding was in two days and I ultimately had to take the dress to one of my mom's friends for some emergency alterations. The second seamstress we used said that Ana's should have taken out the zipper and shortened the waist and that would have solved the problem from the get-go.
The Lesson Learned (That I heard several people warn me about): Ana's wants to get your money for the dress and then wash their hands of you. They do not know how to properly alter a dress nor do they give a damn about making sure it fits you right. As long as you paid your money they don't care what happens to you.
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