I have read statements in some reviews stating that those of us on here who are complaining about the service we have recieved are picky or hard to please. To those I want to ask this... how hard is it to pick up the trash? \r
I HAD been with Lies for over 7 years with no problems until this summer. Then there started to be times where they would skip picking up my trash. I didn't call because mistakes happen every once in a while but the mistakes started to become a weekly mistake.I also noticed they were picking up my neighbors trash 3 houses down. I begain to call Lies and each time they were pleasent and would send someone out. Problem solved but do I really need to be calling them to get my trash picked up every other week? About 2 mnths of either calling or just holding my tounge and the situation seemed to be over my trash was getting picked up.\r
Then in September/ October it started up again them skipping my house . Then after 3wks of them skipping my lil 30 gallon which was sitting by the Lies trash can I had to call. So I called and they said they'd make sure to tell the driver. I then asked about my bill because I thought it was coming up but hadn't received the bill yet. The woman stated to me that I was paid up untell Feb. I asked how could that be. The Lies woman stated that I had Criedts on my account. I just assumed that those criedts were from all the times they didn't pick up my trash.At the time I thought that was very fair because I had paid for wks I hadn't gotten. I was realy impressed they were doing this without me asking.\r
Now Nov. last week I had to call to get my trash picked up once again. Yesterday I get a notice of a bill due w/ a LATE CHARGE!!! So I call and spoke to lady who I told I am supose to have creidts. She had no idea what I was talking about and there was no creidts to my account. When I stated that I've had to call in alot lately she then got rude and tried to arguee with me about when I've called in. When I could tell her the actual dates in the last mnth she then rudely started stating the mnths I hadn't had to call in. I stopped her and told her that I have had to call alot and whats sad is I don't call every time my trash is missed. I told her my to discontinue my service.\r
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