We replaced the appliances in the kitchen back in May 2010. Right away, we had problems with the refrigerator and the microwave. We were told Hopkins Appliance is the service rep for the microwave.
We called Jim. He came out the next day, identified the problem, and corrected it. He was prompt, courteous, and well versed on appliance repair. While he was there, we ask him to correct the problem with the refrigerator, which he did.
Jim and Greg have been back twice since then to correct other issues, one factory related and the other user related.
These guys are awesome. They are professional, well mannered, and very responsive. I have recommended them to other people and will continue to do so. It's not often you can find someone you can trust.
Wish I could say the same for car repair! :)
Frank
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