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Good wine, TERRIBLE management - Review by citysearch c | Winemakers Guild

Winemakers Guild

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Good wine, TERRIBLE management 11/9/2010

I was very excited for this new experience, however, upon entering the establishment I felt otherwise. The manager was not very friendly and seemed irritated and angry. I tried different wines and then went back weeks later to bottle. I emailed my wine label, as instructed, 2.5 weeks before I went in to bottle. The manager approached me stating he did not have the labels ready and he would mail them to my home the following morning. I never did receive the labels. I was very annoyed with the way the establishment was run and the poor quality of customer service. Management needs to step it up if they want repeat customers coming back for more!!!! I have told everyone I know to find a different venue for wine making, this one is not worth your time! more
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