We bought an appliance at the beginning of August and it worked for 4 times. We called they sent a guy at the beginning of October and it turns out that they needed to order a part from the manufacturer. 2-3 weeks the service guy said. 6 weeks passed by and determined to take the oven back they said that they have just received the part from GE (special order?) and they scheduled the guy to come to install it. The service guy (Augustin) shows up works on the oven and leaves work unfinished because of the electrical work and said that he needed to come the next day. The next day he shows up with another guy, works on the oven for 1-2 hours and when he said that he was fininshed I wanted to see if the oven work and he would not stay to test the oven. Before the oven would heat up to a certain temperature and then all of a sudden it went blank. I wanted to see after 3 months if the oven was working so I don't have to call them anymore. I had to turn the guy from walking out of the door 2 times; he just would not stay for the test. That increased my suspicion even further and I made him stay until the test was done. Please if you want to keep your sanity and not lose money stay away from Kaady Appliances. They fix the appliances very superficial and between thec scheduling time, parts, etc the warranty will expire.
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