I just saw this review when I googled the number for Waialae plumbers. I was going to call them again for what I think might be roots invading my pipes but i will try someone else. I had them a year ago to my home in Mililani and the plumber was able to fix my problem for a fair price, but the office kept calling me asking to pay for service I paid for. This happened 3 times until they admitted they were mistaken, but not before I got a call from someone who identified themselves as the owner ( don't remember his name) - but he was very abusive verbally and also hung up the phone. Although I was very unhappy with the customer service I did like the plumber who came to my home and fixed the problem so I would have used them again but maybe not.
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