It's standard now to put the cream and sugar, if requested, into the coffee. Starbucks and even McDonalds does this as a matter of course so even thought the old BK is trying to get with the program by offering Seattle's Best coffee, they still can't quite get it right. I;ve tried two times now and aside from the irritating little creamers that want to drip in the car, the coffee is burnt and icky.
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