I recently received a coupon for a custom facial for 1/2 off the regular $85 dollar price. What started bad got worse. First the facial room was freezing, there was no ambience at all, no candles lit, music, nothing..The facial bed was a dental chair not a facial bed, so your body was at angle the whole time. Then she used very little water on my face to wash it, and then proceeded to say i had my chose of the warm steam on my face or a hand massage!! Wasnt steam always part of a facial to open the pores?? Then her cell phone proceeded to go off..You can hear every noise coming from above your head, the salon is directly above you and you can hear them stomping on your head! Between that the washer is going and the dryer and its directly across from the room. you can hear it all! This was the worst facial I've ever had and would not go there again...Sadly disappointed, Because I love Aveda!! I think Aveda would be disappointed to know how the facials are done at this place....
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