As an out of state veterinary technician, I was appalled at the service my parents' pets received when I took them in for annual checkups here.
Besides the fact that their prices are exorbitant, (just their comprehensive bloodwork panel is almost twice that of other vets in the area who use the same lab company) their lack of knowledge of even the most basic veterinary protocols is alarming. They seem to be completely unaware that veterinary medicine has changed at all in the last 30 years. They attempted to convince me that there was no need for bloodwork on either of our elderly pets due to the fact that they were acting normally, despite the fact that it is well known how well animals, especially cats, hide their symptoms. After taking both animals to another vet, they were both immediately diagnosed with illnesses that showed up on the bloodwork I had requested. It scares me to know that they would never had been diagnosed or received the treatment that they needed had I not been visiting during their exams. While I was there, I also found out that they do not even offer some routine vaccinations that are appropriate for their patients unless the client specifically requests them. When I asked them why my parents' outdoor, male cat who frequently comes home with nicks and scratches, had never received a feline leukemia vaccine, they could not give me an answer. They didn't even ask if we wanted an annual heartworm test for the dog, but were willing to give us prescription heartworm medication that can be FATAL when given to a dog who is already infected.
I would NEVER recommend this ""hospital"" to anyone who wants their pets to receive appropriate care.
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