I ordered clear thru a local rep. what a rip-off...i bought the modem and the voip, niether worked i live in logan square in chicago. they said im smacked in the middle of 3 towers...literally 4 blocks east, west and north of me and i cant get more than one bar. the modem was always rebooting itself had the reps who sold me the service and they could not get anymore but one maybe 2 bars. i ordered it on the 17th of feb it is the 8th of march, and the rep took my modem and voip box and nothing has been return or credited to my account. their customer service is the worst than att. so please think twice maybe 3 times...this service suks....at this point i am going to see what legal actions i can take up with them and the local rep.
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