I won't get into details about my experience with NW Natural gas, because they are ugly. All I can say is that I will never use their service again. I will go to propane if I have to, or move to another city if that's what it takes to avoid these scumbags altogether.
Not only does this company hire bullies to do their dirty work (though I suggest they stop sending out pudgy little fat guys if they really want to intimidate someone) but their customer service reps must have been schooled by the SS.
All in all, I must say that I am disgusted with this company's tactics. I was a loyal customer of 12 years, and they basically spit in my face. Well, NW Natural gas -- you can suck it!
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