My girlfriend usually goes to Firestone because the maintenance that needs to be done for her warranty. I went in with her to pick up her car and they had a list of services that they recommended for her car. First of all, her car has 20,000 miles on it. They were suggesting services that the warranty was recommending at 50,000 miles. Another interesting tidbit, they told her that her wheels needed to be balanced. How would they know this without driving the car or putting the wheel on the balancing machine? Ridiculous. Find another shop where the people look out for you. This type of shop is where mechanics get a bad name...
more