We have lived in two PAC managed buildings. One in Santa Clarita, one in the Valley. When living in Santa Clarita, the building even had all it's pipes replaced! A necessary evil in maintaining their properties. The company was very gracious and gave us reduced rent for the specific trouble we went through. (We spent time without hot water, which the rent reduction and continued attention to fix the problem made up for).
The maintenance department is prompt to set up an appointment when repair work is needed. The apartments are beautifully cared for. The company seems very serious about making their buildings comfortable for all their tenants. Part of that means they take their rules seriously! We've been to buildings where tenants can leave stuff outside their door and in the parking areas and I am blown away at how trashy it made the building appear. This is not a problem with PAC buildings. I like that I can make anonymous complaints if I ever have a problem with a neighbor. That way I can still live here comfortably, and the office takes care of talking to the neighbor.
PAC has always dealt with us professionally and after the horror story we lived with in the Valley before finding a PAC managed building, we are very thankful for them!
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