I live on a windy hilltop in an apartment on an upper storey with lots of windows - 14 windows, to be exact. Wonderful in the spring and fall, but a terrible energy loss in the winter or in the heat of recent summers. It?s impossible to keep all of the outside of the windows clean. At my age, it?s difficult to install storm windows, then take them down at the end of winter.
So starting about 18 years ago, I decided to replace these 1890's windows with modern energy efficient ones that eliminated storm windows and that I could reach easily to clean the outside. I did some research and decided on NewPro for quality and the lifetime warranty. Are they cheap? By no means. So I have been replacing them in smaller groups, three times now, about 4 more energy efficient windows each time. By December of this year (2010), all 12 of the moveable windows will have been replaced by NewPro. Their sales people and their service people have always been polite and considerate.
And best of all, if a window gets sticky and difficult to open or close, or anything is troublesome, NewPro has always come quickly, no questions asked, and repaired or replaced the parts in question, at no charge. Do I think the cost has been worth it, given the cost of fuel in recent years? Absolutely.
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