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Never going back...... - Review by citysearch c | Melvins Hardware

Melvins Hardware

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Never going back...... 11/16/2010

Sorry Melvins - but we are never coming back. We live in Walled Lake, frequently all the neighboring businesses (even gas stations) - but we are not coming back to Melvins. Poor customer satisfaction that's for sure... . .. Our smoke alarm is fine, thank you. THE ACE battery that the hardware swaped for our perfectly fine duracell was causing it to chirp. We will now go out of our way to get propane and to shop for necessities. It would have been so simple to give us a new battery, or a duracell. Too bad, you lost a good customer to the competition that surrounds you. Seriously? telling us that it is our smoke alarm? when it did not chirp before switching it out? Poor decision on Melvin's part. very poor more
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