This place does not even deserve one star, but I have no choice. I was interested in a 2003 mustang cobra that looked flawless from appearance back in the middle of Oct. 2010 and met with one of the sales goons from Emmons (Alex). When I got there he got the keys to the car turn the car on and left me alone for about 25mins. He came back and said, ?what would you like to do??. (Very professional, right?) During the time he left me with the car, I notice three discrepancies. Front rotors needed to be turned & new pads would be needed, the tension pulley was extremely loose, hence causing to pull on the supercharger pulley; causing it to leak from around the supercharger. I addressed these concerns and asked if the car was inspected. Of course the reply was, ?Oh we have mechanics that inspect the vehicle would you like to go for a ride?. I reply no, this can be dangerous and I would not like to be liable for damages to the car. He said he would get the car fixed and he would call me once the car was ready. I never got a phone call from him the following week so I called him and asked once again. He then stated that the car was not ready and that he would call me when it was done. The next week I called him and he told me that the car was going to be sold as is. I asked him to speak to the manager and he replied by saying there is no manager just three brothers that owned the dealership and that they would not be available since they are race car drivers and that they are out of town. I asked to speak to a supervisor and he gave me a name, ?Jamie?. Well this guy must be imaginary because every time I ask for him he is always taking pictures of cars. I have left my number more than enough times and they are not interested in returning my call or fixing a car that needs attention. I would hate to see somebody spend over $20k for a car that seriously needs to be attended. I challenge for anybody from Emmons to call me but they won?t. I don?t need to post my number they have it, my name is Frank. Hope this helps people that work hard and wants a good quality vehicle.
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