The most horrific thing happened to me about a month ago. I live in a condo complex with someone above me. My upstairs neighbor's toilet overflowed and sewage leaked into my condo. It was so disgusting! So, the maintenance technicians were sent in about an hour from when I reported it. They were very knowledgeable and helped remedy the problem as best they could. My bathroom is still being rebuilt because of all the custom stuff that was in it, but the company gave me a small credit to compensate for the inconvenience. The staff is friendly and made me feel important.
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