Obviously we all have the opportunity to go anywhere for dealerships and fortunately I have been going to Crippen for many years--I have always appreciated their professional service and courteous sales staff---I know I have helped sell additional vehicles through word of mouth and after working for GM for 35+ years any sale was a bonus to everyone here in the Lansing area---I have worked primarily with Scott Kemp and have been thrilled with his personal assistance and attention to detail--whether its a new car or service needed Crippen makes my visit very comfortable and that is why I continue to return
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