As the review below states, they get one-star because you cannot give zero. The business model alone begs for poor service. If you charge by the hour, what motivation is there to move fast? Judging by the speed the 70 year old man and his lurch of a companion moved, clearly none. The owner also sent a truck that was so obviously too small for our move I noted it as soon as they pulled up. The movers spent an extra hour to an hour and a half staring at the truck trying to figure out how to get all of our stuff in it. In total, we probably fit 80%, the rest of which I had to rent a u-haul to move, which is what I should have done in the first place. My wife called Tony, the owner, to compalin, and he told her I had stated a bunch of things that were not true ("not a lot of furniture" "only moving big stuff" etc.) which is why he sent a smaller truck. A bunch of lies.
Also, our old house to our new house is a 25 minute drive, at most. It took the movers an hour to get there. The owner called the drivers while they were en route, and with my wife on the phone, this half english speaking movers says, "who cares, they're weirdos anyway"!! Really? This guy felt it appropriate to share sexual stories about his ex-wives that I did not ask to hear and certainly did not want to hear, and we're the strange ones???
Finally, 6 hours later (what would have taken 3 with a U-haul by myself), they were finished (they actually left everything in the garage because after their comment I wanted them the hell out). Just an unpleasant company. By the end of it all, the owner was rude, offered $5 off the hourly rate, which did not even cover the cost I paid for his dirvers to take their sweet time between houses.
If you are willing to give your money to a company with a business model that promotes a horrible work ethic, then this company is for you. Otherwise, stay away!!! I certainly will send all my friends, family and acquiantances the same message.
more