Went in last night because my cat had a urinary infection. While I was their a lady was out front crying because she had lost he job and didn't have the money to treat her pet. The owner of the hospital came out and personally sat down with her. Spent about twenty minutes talking about the economy and how tough times are for everyone (including his hospital). He explained to the owner that he could not treat her cat for free but he was willing to work with her. The owner bluntly asked for a dollar amount she had to spend. The owner gave him a number that was about half the estimate. From that point the owner customized a treatment plan to fit her budget, He explained it was not the best plan but it was better then not helping the pet.
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