HORRIBLE EXPERIENCE!! BEFORE BUYING FROM THIS DEALER- DO YOUR RESEARCH! THEY HAVE TONS OF BAD REVIEWS!!! if I could give negative stars (instead of a one star rating) I would have!\r
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Traded in a vehicle on 8/22/10...by law (California Car Buyer's Protection Act 11709.4) the dealership has 21 days to pay it off..they took 55!! Even though we notified them NUMEROUS times of the situation and not only was NOTHING done- but no one ever returned any calls!!..This caused me to have to make an additional payment on a car I was no longer in possession of so as to avoid a delinquent payment and lowered credit score...All the while the interest was accruing on the loan making the payoff higher than I had stated upon trade in (an amount which I verified with the bank to assure accuracy)..dealership refuses to refund my $450!! We have made MULTIPLE calls, and have not gotten a single call back (oh wait- I did get one call back from the finance manager basically telling me it's not his problem and
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