Oct 7, 2010 business \r
Tveten's Auto Clinic 5425 Lakewood Towne Center Blvd SW,\r
Lakewood, WA 98499\r
USA \r
I cannot recommend this shop. I took in a 07 Hyundai Santa Fe with a clutch problem. They kept the car for 4 days and gave me an estimate of $3200 plus tax to make the repair. I decided it was too expensive for a clutch and took the car to a different shop ( the dealer), to my surprise, the parts that Tvetens was telling me needed replacement, where the wrong ones and the dealer fixed it for $2700.70 tax included. They will charge you a diagnostics fee. In my case it was $152 for bad and incomplete information. They kept the car for 3.5 days getting the price on parts and did not call me to give updates. I estimate that you will end up paying 30% more if you take it to this shop. I was trying to establish a relationship with a local shop but not anymore. You walk out of there feeing taken advantage of and mad at their abuse. You just don't treat customers that way. Unprofessional
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