I have dealt with many pharmacies, and this Rite Aid has measured up to all the others. Yes, one time they did not have the medication, but they checked when I dropped it off and informed me immediately; they had it ready the next day. (This has happened at the Giant pharmacy and I never find out until I go to pick it up.) My 87-year old mother has many medication issues, and I often have to talk with the pharmacists. They have always been helpful and courteous. They deal with all the insurance issues quickly.Also, I have never had a problem with them on the phone! Quite the contrary, they have been extremely helpful on the phone. I just now called Rite Aid. They answered right away, and they responded to my question within 30 seconds. They even call our house when the prescriptions are ready! Maybe they have made changes, based on past negative feedback. I tend to be very picky, and I definitely give them a positive rating. (October, 2010)
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