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The customer?s perception is everything - Review by citysearch c | Pet Essentials

Pet Essentials

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The customer?s perception is everything 10/13/2010

This small business owner has a bad attitude. Before entering this store, you will see in the front window scripture displayed, but once inside it diminishes any facade of friendliness. You may not see it the first time, or maybe even the second, but sooner or later his anger is shown. As long as you agree with him..you are fine but question it and his arrogance explodes with unexceptable behavior in front of customers. I use to be a customer that would just leave and never come back but now I feel it is important for people to hear about experiences with the customer service recieved. We all work too hard for our money and when spending it I would much rather hand it over to a sincere nice, very customer focused store then a place like this pet store. Worth mentioning....there are a lot of stores in the area that carry the products that were at one time only carried at a select few. Do the research and you will be surprised. Shop elsewhere! more
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