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ANSWERING SERVICE IS UNBEARABLE - Review by citysearch c | Urgent Care Center - Dr. Ronald Primas

Urgent Care Center - Dr. Ronald Primas

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ANSWERING SERVICE IS UNBEARABLE 10/10/2010

I tried calling but his answering service was the WORST! I tried asking a simple question about whether during business hours the service answered or I could ask an insurance question to staff and the service wouldn't actually listen, kept interrupting, put me on hold, and was so condescending it was disgusting. Like working for an answering service means you're smarter than the rest of the world? It took three calls to get the question answered and was so difficult - for such a simple question that was well founded since I was calling AFTER the start of business hours and the service was picking up - that I would never see someone who hired such rude people to handle his affairs. \r If you can actually deal with the answering service, you're a better person than me. And Dr. Primas, consider hiring a different service. more
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