I have never been to a doctor's office that has been this horrible and this disorganized. First of all, when you're sitting in the waiting room you can't help but notice your dismal surroundings. It's great if you want to feel like you're time traveling because all of the magazines are so outdated you feel you've stumbled back into the past. While waiting for an unreasonable amount of time you can entertain yourself by watching all of the other people waiting.. or the stressed out receptionists as they struggle to juggle the multitude of phone calls that come in. My doctor didn't even recognize me in the waiting room for at least a year, because he has so many patients. The final straw today was when I had tried for weeks to get into the office to see my doctor before he went on vacation. No luck, no one to talk to at the office... only endless amounts of phone tag, and being transferred to people who don't pick up or don't call you back. No one there cares. Now my prescription has run out and no one there will fill it for me. I have to wait 3 weeks until my doctor has an open appointment... that's 3 weeks of living in way that I hoped I never would. I need my medication and they know that and offered me no help. I called them crying and they transferred me to a line where no one picked up and eventually it went dead. Now I have to find a new psychiatrist and pay $150 for my assessment fee when all I needed was a simple prescription refill.
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