Although I have now been to Salon Dacota 4 times, I’m still waiting to be wowed by my experience. My hair is straight, fairly thin, ranges from shoulder length to right under the ear lobes, and pretty easy to work with. I never color it or get it styled too wild so I’m generally a pretty easy client.\r
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My first cut at the establishment was with Chrissy, one of the co-owners and a “master level” stylist. I should have known I was in the wrong place immediately when I TOLD her -- not asked for her permission or sought her opinion – that I wanted bangs and her reply was “They take a really long time to grow out.” As a stylist and a co-owner of the salon, I would hope that she would try to work out challenges with clients’ requests with more well-thought responses in the future. She gave me no guidance in how to style my new ‘do after she cut it as I had requested in my initial questionnaire (such a waste of time since she didn’t read it AT ALL) and simply asked me if I wanted any product as she took me to the register rather than telling me about the product and really SELLING IT to me. She might as well have asked if I wanted fries with my order since she showed no desire to learn about my needs and was basically rushing me out the door.\r
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My second visit is what is keeping me coming back. After my less-than-stellar appointment with Chrissy, I tried a new stylist. My new stylist, Vella, really wanted to learn more about my hair needs and even made sure to explain what types of products she used on me throughout our time together. She went in depth about how/why certain products are beneficial for my hair in particular and even helped me find a new shampoo and conditioner from the Eufora line they carry in the salon. It was so nice to have a customized experience! Additionally, when I told her I wanted bangs, she told me that I would never have super-full bangs since my hair is thin, but she showed me what the bangs would look like before cutting. It was great having such positive feedback to my requests! \r
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The only disappointment from this cut came when Vella told me to come back to get my bangs re-trimmed before my next actual cut and mentioned it would be FREE! I was ecstatic that the salon offered such a great deal! When I came back, Derrick took care of my bang-trim and was a delight to work with! He even gave me some great tips on what I should do to style my hair for an upcoming wedding I was going to be attending! I was only disappointed when the front desk charged me $15 for the trim. It’s just $15, but it’s the principal. In the future I will not fall for their little “FREE bang trim” more so because the menu is not posted anywhere in the building.\r
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