We paid out the butt to have our wedding here and the place is remarkable as far as scenery goes but the staff sucks and they are extremeley rude if you aren't a billionare!\r
They made us switch rooms 2 hours before our wedding because a ""high roller"" came in and requested our specific room. \r
They also acted like they couldn't understand our homemade place cards at our tables, even though we sent them a seating chart and what everyone wanted to eat-since we didn't pay for their $50 place cards they made everyone re-order their food so we waited 2 hours at our reception for our food.\r
We paid for full wet bar all night at our reception and they cut people off an hour early when no one was even drunk because drinks were so watered down.\r
Catering manager is a supreme DOUCHE, when my Husband asked him why they started cutting off the bar when we paid for another full hour of service the man told him to Shut-up. Who the heck tells the groom to shut up at his reception. We paid 22% gratuity and a $200 bartender fee and the bartender still had out a tip jar, plus she was evil white trash, not classy at all. \r
The ballroom was magnificent, the cake looked great, the food was spectacular, but drinks were watered down and the entire staff sucked!\r
We were also charged 40.00 just for them to receive our tuxedos (we shipped them so we didn't have to take them on the plane) then they lost them and it took us 2 hours to find them.\r
We are middle class citizens and paid 10,000 for the 9 minute wedding service and a 4 hour reception, they treated us like low-lifes because we weren't millionaires. The hotel is beautiful but I would not reccomend staying there to anyone because the staff is so horrendous.\r
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