3CM Stone in Tualatin, Oregon has provided us with the most unreal experience. We are actually scared of the owner as he yelled at both my husband and myself, calling us names and using profanities because when asked in an e-mail by his employee, she said to contact her with any questions or concerns. When we replied we did have a concern, she refused to contact us and merely cashed the check. When we called to directly ask that they come ""look"" at the repair their employee did to our job that created a noticable defect in the marble they said "" what do you want from us?"" and we said we thought they wanted to know our concerns. Apparently, not! They started by taking no responsiblitiy and yet still not offering to look at the workmanship! They claim the flaw is our design problem and never once did they offer a word that they could not properly install a successful slab due to our design. Our design is something we've seen countless times in mags and tv. They yelled at us and threaten us with a lien. These are not nice people! I would not hire them nor recommend anyone else consider them.
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