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Again, terrible - Review by citysearch c | Computer Solver

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Again, terrible 10/8/2010

DO NOT DO BUSINESS WITH THIS COMPANY. If I could give a negative star review about this place, I would. It has been a year since I have done business with them, but I drive by this place frequently and get angry every time I see it. I purchased a printer from here a year ago, and I was out of town for a week before I had a chance to install it. It needed a new ink cartridge so I went out and bought one trusting the machine would work. When I got the printer installed, and after getting HP assistance, discovered it needed repaired. When I tried to return it for the purchase price only (not asking for reimbursement for the printer cartidge that cost me another $15.00), the sales assistant informed me that ""hey, sometimes we sell you *!@* that doesn't work, sometimes people sell us !#@# that doesn't work. That's how this business is."" After much argument with the sales assistant, he gave me the manager to give me a refund. The manager informed me that they were out of checks, and didn't have enough cash to refund me. (The purchase was only $30 so I should have known better.) However, he said they do bills monthly and would send me a check next week. He took my information, and I left angry but trusted I would receive a check. The check never came, and I decided $30 wasn't worth my time dealing with these people again. I am very thankful that it was a small transation as I had needed to purchase more computer equipment later that year. Just trying to save other people the headache that this company was for me. more
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