I paid $1000 deposit and signed a contract with American Van Lines / MBM Moving Systems for an out of state move in early June. After talking with various (but never the same) representative over the entire course of June, the Company called me on a Saturday afternoon to cancel because they overbooked (three days and one business day before my scheduled pickup window).
They offered no assistance or solution other than refunding my money. Folks, this was a cross country move, not around the corner.
It was the worst customer experience that I have ever had. I would avoid doing business with this Company.
more