I went to David's Bridal not expecting much, though I had heard both good and bad things from friends of mine. But, being on a budget (and having looked in couple of other stores) I decided that they were probably my best bet. First trip was for bridesmaid dresses. Though we had an appointment, we waited 15 minutes before anyone helped us. The girls tried on numerous styles and asked the consultant to write down their favorites, so they could come back and make a final decision. Though she was writing numbers down, she did not indicate who liked what so when we came back they had to try things on all over again. Third trip was to try on wedding dresses. I understand that they get busy and hectic, and as I know I am one to get impatient, I made my appointment on a Tuesday afternoon. Myself and one other girl were there. Despite the 6 or so consultants in the store, we were assigned to the same person and put right next to each other. There was no one else in the entire store! It took four hours to try on dresses because I was in each one for 5-10 minutes while she helped the other girl. I made an appointment for a week later to try on my top 4 dresses. I was so sure that this would be the day I would take home my dress! Alas, my appointment had not been recorded, the style numbers were not written down (like I was told they were) and the only reason I had any dresses to try on was that I had brought my pictures from the first appoinment and they used the pictures to find the ones I liked. Unfortunately, they no longer had the bra or slip size I needed to try on dresses, and one of the dresses was not available in my size. I was told they 'must have sold out'. Within a week? This time I was one of three girls in the store, again, all assigned to the same consultant while several others stood around talking. I left without my dress again. I did eventually find my dress, but the service did not improve. Each time I went in, though there was always someone at the counter, I was usually ignored for several minutes - if you're busy you can at least acknowledge that I am standing there, right? They also messed up on a bridesmaid sash. We returned it and ordered a new one that never came. After repeated calls during which I was assured 'it must be on its way' I finally went in and was told that the order had never been placed. I had to request the $20 bridesmaid dress discount (for buying your dress there too) several times before I got it. This is the place to go if you're on a budget, but don't expect much other than a cheap dress.
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